Short course
Video conferencing tools
Remote meetings have become routine, but they are rarely run well. We all know the scenario: ten minutes lost getting the sound to work, a screen share that shows the wrong thing, participants silent for an hour, a connection that drops at the decisive moment, and a meeting that ends without anyone knowing what was decided.
- Duration
- 3 days, 9 hours
- Format
- In person or online
- Credential
- Certificate of attendance
Tuition49,000 XOF
By the end of the programme, you will be able to
- Choose the right platform for each situation and know the limits of the free versions
- Schedule a meeting, manage invitations, registrations and the waiting room
- Technically master Zoom, Google Meet and Microsoft Teams
- Set up your equipment properly: camera, microphone, lighting, sound
- Share your screen, an application, a video with sound, a whiteboard
- Record a meeting, produce a transcript and circulate the minutes
- Run a lively remote meeting, with polls, breakout groups and organised speaking turns
- Deliver an online training session or workshop, not just a meeting
- Handle technical incidents without derailing the session
- Adapt your meeting to a weak connection and plan fallback solutions
Who it is for
Target audience
The course is for anyone who organises or runs remote meetings: project officers, coordinators, heads of department, trainers and teachers, administrative staff, consultants, association leaders, people working with partners or headquarters abroad.
Prerequisites
Only two requirements:
- Be able to use a computer and browse the internet
- Have a laptop with a camera and microphone, as well as a phone, as dual connection is used during the exercises
No prior knowledge of the platforms is required. Participants who already use them discover most of the facilitation features, which remain largely unknown.
Detailed program
3 sessions · 9 h of teaching
- Overview of platforms and selection criteria: number of participants, duration, cost, network requirements
- The limits of the free versions of Zoom, Google Meet and Microsoft Teams
- Equipment: camera, microphone, headset, lighting, and what really matters
- Sound before image: why poor sound makes people leave a meeting and poor image does not
- Setting up your devices and testing before every meeting
- Framing, background, camera position, natural light
- Zoom: scheduling, inviting, passcode, waiting room, security options
- Zoom: host and co-host roles, managing participants
- Zoom: screen sharing, sharing with sound, whiteboard, annotation
- Google Meet: creating from Calendar or Gmail, admitting participants, locking the meeting
- Google Meet: sharing, automatic captions, whiteboard, recording to Drive
- Microsoft Teams: scheduled or instant meetings, channels, lobby, roles
- Microsoft Teams: sharing, giving control, meeting notes, transcription
- Recording: where it is stored, for how long, who has access, and the obligation to inform participants
- Joining by phone when the computer lets you down
- Guided exercise: each participant organises and starts a meeting on all three platforms
- What changes between an in-person meeting and a remote meeting
- Why attention drops after twenty minutes and how to structure accordingly
- Preparing a remote meeting: agenda sent in advance, announced duration, assigned roles
- The three roles to separate: who facilitates, who takes notes, who watches the chat
- Opening a meeting: short icebreaker, ground rules, camera on or off
- Organising speaking turns: round table, raised hands, calling on people by name
- Live polls to wake up a group and make a decision
- Breakout groups: creating, assigning, moving between rooms, bringing the group back
- The collaborative whiteboard and shared ideation tools
- The chat as a parallel channel: using it rather than putting up with it
- Reactions, document sharing and co-writing during the session
- Delivering online training: alternating presentation, demonstration, exercise and debrief
- Managing difficult participants: the silent one, the talkative one, the one who interrupts
- Closing a meeting properly: decisions, owners, deadlines, notes sent the same day
- Role play: each participant facilitates a ten-minute sequence and receives feedback from the group
- Assessing your connection and understanding what a video call really consumes
- The settings that cut consumption: turning off the camera, lowering quality, disabling background blur
- Joining by phone as an audio call when video does not get through
- Lightweight screen sharing and sending documents beforehand
- Planning a fallback announced in advance: WhatsApp group, backup call, postponement
- Systematic recording for those whose connection dropped
- Common incidents and how to fix them in under a minute: no sound, echo, muted microphone, camera taken by another application
- What to prepare before each meeting: backup link, emergency contact, documents sent, technical test
- The hybrid meeting, the hardest of all: balancing the room and remote participants
- The minimum equipment for a hybrid room and the layout to adopt
- Never letting remote participants become spectators
- Courtesy and confidentiality rules in remote meetings
- Informing participants and obtaining their consent before any recording
- Final simulation: the group organises and runs a complete meeting, with incidents triggered by the trainer
- Group debrief and building a personal checklist
Assessment and certification
There is no final assessment. A training attestation is given to each participant at the end of the third day, issued by Waaldé Impact and signed by the trainer, stating the course title, the 9-hour duration, the dates and the platforms covered.
Upcoming sessions
Next dates being prepared
Leave your email: we will let you know as soon as registration opens.
Frequently asked questions
49,000 XOF per participant. Training for a team or an organisation is quoted on request.
3 days, 9 hours.
Yes: you can attend onsite or online, as you prefer.
Only two requirements: be able to use a computer and browse the internet ; have a laptop with a camera and microphone, as well as a phone, as dual connection is used during the exercises ; no prior knowledge of the platforms is required. Participants who already use them discover most of the facilitation features, which remain largely unknown.
A certificate of attendance is issued at the end of the course.
Fill in the online enrolment request: no payment is taken on the site. The firm reviews your application, then contacts you to confirm your place and the payment terms. No session is scheduled yet: leave your email on this page to be told when registration opens.
Join the next cohort
Cohorts are deliberately small to guarantee genuine individual support. Reserve your place or ask us your questions.